Cookies Policy

What cookies are and why we use them

Cookies are small text files or similar pieces of information stored on your computer, phone, tablet or other device when you visit a website. They allow a website to recognise a device and remember information about a visit. A cookie may last only while your browser is open, or it may remain on your device for longer, depending on its purpose and the settings applied to it.

We use cookies to help Spin Station operate, keep your account secure, remember choices and understand how the website is used. Some cookies are needed for the website and account services to work. Other cookies are optional and are used only where you allow them through the cookie notice or your browser settings.

Cookies can be placed directly by us or by service providers acting on our behalf. These service providers may help us with website operation, technical performance, security, analytics or marketing measurement. We expect cookies to be used only for the purposes explained in this policy and in the choices shown in our cookie notice.

A cookie does not normally contain information that identifies you by name. However, information connected with cookies may be combined with information about your device, browser, account or use of the site. We handle this information in line with our wider privacy practices and the choices available to you.

The information collected through cookies may help us provide a reliable service, identify technical problems and understand which parts of the website are useful. It may also help us remember that you have already made a choice or received a particular notice, so that the same step is not repeated unnecessarily.

• To keep the website available and help protect it from harmful or unusual activity.
• To maintain a secure session while you move between account pages.
• To remember settings and information needed during a visit.
• To understand how visitors use pages and features and where technical problems may occur.
• To measure the performance of marketing activity where you have allowed relevant cookies.

Cookies are different from the account information you provide when you register or use our services. Changing your cookie choices does not change your deposit limits, time-out settings, self-exclusion status or other safer gambling controls.

The types of cookies we use

We group cookies by their main purpose so that the choices in our cookie notice are easier to understand. A cookie may have more than one technical feature, and the exact cookies used may change as the website develops. The categories below describe the purposes for which these cookies may be used.

Strictly necessary cookies

Strictly necessary cookies support functions that you need in order to use the website and your account. They may be placed when you open the site and may not require separate consent because the website cannot work properly without them.

• Keeping you signed in while you move between account pages, where this function is available.
• Maintaining a secure session and helping to detect unusual or harmful activity.
• Remembering information needed to complete a deposit, withdrawal or other account action.
• Directing website requests correctly and helping forms operate as intended.

Performance and analytics cookies

Performance and analytics cookies help us understand how the website is used and how well it performs. They may provide information about visits, page activity, loading times and technical errors, usually in a form that helps us identify patterns rather than individual people.

• Showing which pages are visited most often and whether pages load as expected.
• Helping us identify error messages, broken functions or steps where visitors stop using a feature.
• Measuring whether changes to the layout or content affect the way the site works.

Functionality cookies

Functionality cookies remember choices you make so that the website can provide a more consistent experience when you return or move between pages. They are not usually needed for the basic site to load, but they can make commonly used features easier to use.

• Remembering your preferred language, display choice or other site setting.
• Keeping a selected option in place while you move through a form or account area.
• Remembering that information or a notice has already been shown during a visit.

Marketing cookies

Marketing cookies may be used to understand how marketing messages reach visitors and whether those messages are useful. They can help measure activity after a marketing message has been shown, limit repeated content where the relevant technology allows this and understand which content is seen or used.

• Measuring visits that follow a marketing message or campaign.
• Understanding which content or messages are seen and used.
• Limiting repeated marketing content where the relevant technology allows this.
• Supporting content that may be more relevant to your browsing activity.

Performance, analytics, functionality and marketing cookies are optional. If you refuse them, you can normally continue to use the main website and account functions, although some settings may not be remembered and we may have less information about technical performance or marketing activity.

How to manage cookies in your browser and on the site

You can manage optional cookies through the cookie notice on our website. When the notice appears, you may be able to accept all available categories, refuse optional categories or choose categories separately. The exact options shown may depend on the device, browser or version of the site that you use.

If you change your mind, use the cookie settings available through the site to update your choices. Your new choice will apply to future cookie activity. Cookies already stored on your device may remain until they expire or you remove them, and updating your choice does not always remove existing cookies automatically.

Managing cookies in your browser

Most browsers allow you to see, delete, block or limit cookies through their privacy or settings controls. Depending on your browser, you may be able to block all cookies, block cookies from particular websites, delete cookies when the browser closes or receive a notice before a cookie is stored.

1. Open your browser's settings or privacy controls.
2. Find the section dealing with cookies, site data or website permissions.
3. Choose whether to allow, block or delete cookies.
4. If available, apply the setting to all websites or only to selected websites.
5. Return to the site and use the cookie notice if you also want to change the consent recorded there.

The names and location of browser controls vary between browsers and devices. If you use more than one browser or device, you may need to set your preference separately in each one. Deleting cookies may sign you out of websites, remove saved settings and clear information stored for other sites.

Your browser controls and our cookie notice may provide different levels of control. Use the cookie notice to manage the categories you allow on our site, and use your browser settings if you also want to remove cookies already stored on your device or apply broader restrictions.

What happens if you block or delete cookies

Blocking or deleting cookies may affect how the website works. The effect depends on which category you block and whether your browser blocks all cookies or only selected ones. Strictly necessary cookies support core functions, so blocking them may prevent the site from loading correctly or stop account features from working.

• You may be signed out when you move between pages or return to the site.
• Information entered into a form may not be retained as you move through the steps.
• Your language, display or other preferences may need to be selected again.
• The cookie notice may appear again because the site cannot remember your previous choice.
• Some pages, account functions or security checks may not work fully.
• We may not be able to identify technical errors or measure site performance in the usual way.

Blocking optional cookies should not normally prevent access to the main account and website functions. However, some features may respond differently, load less efficiently or fail to remember your settings. You may still see marketing content after refusing marketing cookies, but it may be less tailored and its performance may not be measured in the same way.

If a page does not work after you change your browser controls, try allowing strictly necessary cookies. You can then use the cookie notice to manage the optional categories. If you delete cookies, you may need to make your cookie choices again when you next visit the site.

Contact us about cookies

If you have a question about this Cookies Policy, the cookie notice or the way cookies operate on the site, contact us at support@spinstation-casino.co.uk. You can also contact our support team through the live chat on the site.

When you contact us, tell us which part of the site or which cookie choice you are asking about. If you are having a technical problem, include the device and browser you are using where possible. Do not send your password, full payment details or other sensitive account information by email or live chat.

We may update this Cookies Policy when the way we use cookies changes, when the website introduces a new function or when our legal and operational requirements change. The latest version will be made available on the site and will describe the policy that applies when you use our services.

If a change affects the choices available to you, the cookie notice may be shown again or may ask you to confirm your preferences. You can contact us if you need help understanding a category or changing the settings available on your device.