About Us

Who we are

We provide an online casino for players in the United Kingdom who want access to casino games in one account. Our selection includes slots, live tables and jackpot games from established studios. We aim to make the essential parts of playing with us clear, including how your account works, how payments are handled and where to find help.

Your account with us is personal to you. You must provide accurate information, keep your login details secure and use the account only for your own play. We may ask for information or documents when needed to confirm your identity, protect your account or meet our obligations.

• Slots with different themes, features and play formats.
• Live tables with a real-time dealer experience.
• Jackpot games where the applicable game rules set out how prizes are determined.
• Game information and account details available through the site.

What we stand for

Our approach is based on fair play, clear information and responsible service. We want you to understand the games you choose, the payments you make and the controls available in your account. Game outcomes are determined by the applicable game systems and rules, and no result can be guaranteed.

• Fair play: games should operate according to their stated rules, with outcomes determined independently of your previous results.
• Fast payouts: we work to process eligible withdrawal requests promptly, subject to account checks, payment processing and the information shown in the cashier.
• Safer gambling: we provide tools such as deposit limits, time-outs and self-exclusion to help you manage your play.
• 18+ only: you must be aged 18 or over to open and use an account with us.

Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set limits that suit your circumstances and do not chase losses. If gambling is affecting you or someone close to you, support is available from GambleAware, GamCare, GamStop and the National Gambling Helpline.

How we look after players

We use account verification to help protect players, prevent misuse and keep our services secure. We may request identity, address, payment or other information before allowing certain account activity, including a withdrawal. Any requested information should be accurate, current and supplied through the method we specify.

Payments are handled through secure processes. The payment methods available to you, any applicable conditions and the status of a transaction are shown in the cashier or your account. A withdrawal may be held while verification or security checks are completed. We will not ask you to share your password through an unsolicited message.

If you need help with your account, a payment, verification or safer gambling tools, our support team is available around the clock. You can contact us at support@spinstation-casino.co.uk or use the live chat on the site. Please include enough detail for us to identify the issue, but do not send your password or unnecessary sensitive information.